March 19, 2020
Dear Friends and Family of Westglow Resort & Spa:
We have been closely monitoring the developing global threat of the novel coronavirus (COVID-19). Based on the most current information available from the Centers for Disease Control and the World Health Organization, federal and state mandates, scientific evidence on how the virus spreads, and our personal concern for our members, guests, and employees, we have made the difficult decision to close Westglow Resort & Spa effective at 5:00 PM this Sunday, March 22, 2020.
Please know this decision was given careful thought. It is contrary to our mission of providing an environment of relaxation and rejuvenation and goes against our very core values. But we feel we must do everything within our power to control the spread of the virus and ensure the health and well-being of our members, guests, and staff.
For those guests planning an upcoming visit to Westglow, we sincerely apologize for the inconvenience, we will reach out to you in the upcoming days to review alternative arrangements. For our valued members, we will temporarily freeze all memberships and dues effective immediately. And for our loyal staff, we will go above and beyond our peers in providing you financial assistance in this difficult period.
We all look forward to the day when life returns to normal. In the meantime, thank you for your loyalty, patience, and understanding. Please stay safe and be well.
Bonnie and Jamie Schaefer