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General Resort & Spa Information

Frequently Asked Questions

Below are a few questions we are most often asked about Westglow Resort & Spa. If you have additional questions planning your spa vacation with us, please do not hesitate to contact a member of our staff for assistance.

What kind of spa services does Westglow offer?

Westglow is a luxury health spa specializing in personal attention. Whether visiting for day spa treatments, a weekend getaway or retreat, Westglow offers a full complement of spa services including face and body treatments, health and well-being therapies, and salon services for hair and nails. An extensive array of activities, classes, and adventure spa packages are also available. Professional services are provided by male and female therapists, and guests may expect to have either during their stay. Service itineraries will be provided as reminders for scheduled services during each stay.

What kind of amenities can I expect at Westglow?

Listed on the National Register of Historic Places, the Westglow Mansion is a Greek Revival mansion featuring elegantly decorated suites, a regal formal dining room and a relaxing parlor. Our accommodations also include the Cedar Lodge, which features rooms with private deep-well Jacuzzi tubs, fireplaces and private decks—perfect for those seeking a secluded and cozy atmosphere. Our fully equipped and state-of-the-Life Enrichment Center is the hub of all our spa services. The facility includes an indoor swimming pool, aerobics studio, whirlpools, saunas, and other amenities. Other recreational amenities include a tennis court and nearby walking trails.

Does Westglow offer a variety of spa vacation packages?

Whether your idea of a mountain spa vacation is a weekend getaway or a single body treatment, Westglow Resort & Spa offers a wide range of luxury spa packages to suit the needs of guests. These include All-Inclusive Spa Packages, Day Spa Packages, Lodging Only, A La Carte Services, and Specialty Packages. All packages, with the exception of the A La Carte Services (individual services), include the use of all Westglow facilities – indoor swimming pool, whirlpool, saunas, fitness classes, morning hiking, cardiovascular center, weight room and tennis court.

What can I expect with an overnight package?

Packages with overnight stays are all-inclusive spa vacations and feature luxurious accommodations in the Westglow Mansion or Cedar Lodge, three gourmet meals daily, use of all resort and spa facilities (ratio of 3 staff members to every guest), fitness classes, group activities, and morning nature hikes. Our in-house amenities include: Aqua di Parma toiletries, 400+ thread count sheets, down-alternative bedding, monogrammed slippers, oversized Egyptian cotton robes, luxurious and plush bath towels, wireless internet connection, flat screen cable television with wireless headphones, portable DVD players with in-house movie library, and a private telephone and number for each room.

How far ahead should I make my spa appointment?

To guarantee the availability of your preferred time and service, we suggest making your appointment five to six weeks in advance for spa packages. A la carte services can only be scheduled 48 hours in advance.

When should I arrive at Westglow for my spa appointment?

We recommend you arrive 15 to 20 minutes prior to your appointment.

What are the check-in and check-out times?

Rooms are guaranteed by 3:00pm for Check-in/Check-out 12:00pm.

How long does a service last?

The length of treatment varies from service to service with the average being 45 to 60 minutes long.

Should I wear special clothing to Westglow?

Your everyday wear is fine. Upon arrival at Westglow, our floor staff host will lead you to the locker room/dressing area where you will be provided with a robe and slippers for your comfort. We encourage guests here on a day or overnight spa getaway package to bring a bathing suit and exercise clothes for use of the pool, saunas, whirlpools, and exercise areas.

Are personal lockers provided?

Yes, Westglow provides lockers for securing your clothes and valuables. All lockers have a towel and robe.

What features can I expect in the locker rooms?

Clothes lockers, private showers, and dressing rooms are available, as well as hair dryers, shampoo and conditioner, deodorant, razors, and body lotions.

Are refreshments available at the spa?

Yes, Westglow provides complimentary spa tea, coffee, herbal teas, and lemon ice water at the poolside café. In addition, we provide a basket of fresh fruit on the counter top of the café every afternoon.

Are Westglow products available for purchase?

Yes, you may purchase the luxurious products used during your spa getaway in the Life Enrichment Center. Products also may be purchased in our online store or through our mail order catalog, which is available at the front desk.

Is the Westglow Salon open to the public?

Yes, our full service salon is open daily to spa guests, members and the public. Our salon provides hair care, nail care, waxing services, and specialty services including make-up application and lessons.

Is Rowland’s Restaurant open to the public?

Rowland’s Restaurant in the Westglow Mansion is open every evening to guests and the public for fine dining. Considered one of the premier gourmet restaurants in the High Country, Rowland’s offers both an indulgent and a spa menu. For dinner guests, the appropriate attire is business casual, and we ask that guests refrain from wearing jeans, sandals, or flip-flops. Also, to ensure no disruption with other patrons, we ask that no cell phones be brought to dinner.

How can I get information about planning a wedding at Westglow?

Westglow’s historic mansion and elegant estate is the ideal location for a wedding, and we provide full-service wedding packages that allow you to have exclusive access to the property and amenities for the weekend. To learn more about Westglow’s exclusive wedding packages, call 1-800-562-0807 for a wedding packet.

Does Westglow handle other special events?

Westglow’s staff will help you plan any special occasion event you may have including anniversaries, birthdays, brunches, showers, luncheons, teas, dinners, holiday parties, bridal functions, retirements, office get togethers, business meetings, and company retreats. We customize each special event to meet your needs and wants, including unique menus by Rowland’s chefs prepared especially for your guests. To learn more about celebrating your next special occasion with us, call 1-800-562-0807.

Does Westglow host corporate retreats?

Yes, Westglow Resort & Spa offers the ideal amenities and accommodations to make your next business meeting or company retreat successful. With a high staff-to-guest ratio, we are able to meet your individual needs, to honor special requests you might have for meeting facilities, and to tailor a business retreat especially for your group. Unlike some larger establishments, we can provide individualized packages for all types of corporate meetings and retreats including: executive strategy sessions, team-building retreats, partner and shareholder retreats, board meetings, strategic planning conferences, training seminars, and leadership workshops. To plan your next corporate retreat or company meeting, call 1-800-562-0807.

Where is Westglow located?

Our spa is located at 224 Westglow Circle, just minutes outside of Blowing Rock, North Carolina, a charming mountain village of unique shops, restaurants, golf, horseback riding, and skiing. The local phone number is 828-295-4463. For information and reservations, call 1-800-562-0807.

How do I get to Westglow?

Two major airline hubs and several regional airports serve the area, which is within one hour of three interstate highways.

From Charlotte: Take I-77 north approximately 60 miles to US 421 exit (Wilkesboro/Yadkinville). US 421 north approximately 50 miles to Boone. US 321 south 7 miles to Blowing Rock. US 221 south towards Linville approximately 3 miles. Westglow Resort & Spa is on left.

From Hickory: Take US 321 north approximately 35 miles to Blowing Rock.  US 221 south towards Linville approximately 3 miles. Westglow Resort & Spa is on left.

From Winston-Salem, Greensboro, and Raleigh: Take I-40 west to Winston-Salem to US 421 north approximately 75 miles to Boone. US 321 south to Blowing Rock. US 221 south towards Linville approximately 3 miles. Westglow Resort & Spa is on left.

From the Tri-Cities (Johnson City, Kingsport, Bristol, TN): Take US 321  north exit from I-181 in Johnson City.  US 321 approximately 33 miles to Blowing Rock. US 221 south towards Linville approximately 3 miles. Westglow Resort & Spa is on left.

From Asheville: Take I-40 east approximately 35 miles to US 221 exit (Marion). US 221 north approximately 30 miles. Westglow Resort & Spa is on right, approximately 13 miles north of Linville, approximately 3 miles south of Blowing Rock.

What transportation services are available?

Airport Service of the High Country
828-295-7779
 
Airport Service Roundtrip:

Charlotte $300.00
Asheville $300.00
Greensboro $300.00
Tri-Cities $300.00


 
 



Air Haven Limo
828-265-2504
Contact Dana Addison for pricing information.
Luxury vehicles available that can accommodate 1-35 passengers.
www.airhavenlimo.com
 
Enterprise Rent-A-Car
828-268-9671 or 1-800-736-8222
24-hr Notice Suggested, Closed on Sundays.

Compact $29.99/day
Standard $34.99/day
Full Size $38.99/day

 

 

 
*All rentals include 200 miles per day.
 
Westglow Resort & Spa will not be responsible for any transportation liability.